Specialist Insurance Claims Investigators

Insurance Claims Investigations is a Specialist arena that typical Private Investigators know little about.

 

ICIL GROUP is different, let us explain why.

 

ICIL GROUP Understand and have indepth knowledge of:

 

•    Your obligations as an Insurer

•    Your need to reduce Insurance Fraud to protect your company, internal and external stake holders, shareholders and policy holders

•    The obligations that your policy holders have to you

•    The principle of Utmost Good Faith

•    The importance of Customer Care

•    The Insurance Policy Conditions and relevant Disclosure requirements

•    Insurance Law Reform Act

•    The effect of Legal Privilege, Privacy Act, Official Information Act, Insurance and Savings Ombudsman, and the Fair Insurance code

•    The Investigators Best Practice

•    KPI alignment with your needs and expectations

•    Continual Training and Updating knowledge

•    Ethical, Lawful and Professional Investigation Process

•    Cost effectiveness and efficiency

 

ICIL Guarantee and Deliver:

 

•    Claim Investigation Management and Planning

•    KPI alignment with your company needs and expectations

•    Investigators Best Practice

•    Exceptional Customer Care with internal and external customers

•    Quality and Speed of Service

•    Ethical, Lawful and Professional Service at all times

•    ICIL Principle Investigators have over 50 years combined experience in Insurance claims Investigations, and considered by their peers as experts within the industry

•    ICIL Investigators undergo continual training in important and relevant areas of Insurance Claims Investigation

•    ICIL specialized Fraud Awareness and Identification for Insurance Claims Staff as an additional service if required

 

ICIL GROUP know you will understand that ICIL internal processes are protected as our Intellectual Property. ICIL have deliberately avoided disclosing in detail what our processes are and what makes us stand out as the Industry experts. The principle reason is clearly unnecessary disclosure should this information end up in the hands of our competitors.

ICIL GROUP welcome the opportunity to meet with you and your Claims Managers to show you how we will benefit and add value to your company and stakeholders.

 

ICIL GROUP, your preferred Insurance Claims Investigators.